Integrations
Connect the tools your customers already use.
Bring Gmail, Outlook, Twilio, WhatsApp, your website, and your own systems into A3H. Every message and call lands on the right customer record.
Your channels, inside A3H.
See what each connection adds to your workspace and where the customer activity appears.
Google Workspace
Per-user connection
Send and receive customer email from each agent's connected Gmail account, directly inside A3H.
Gmail → customer timeline
Microsoft 365
Organization consent
Connect Microsoft 365 so agents can send customer email from their own Outlook mailbox.
Outlook → customer timeline
Twilio
Workspace credentials
Place and receive calls, send SMS, retain delivery events, and attach recordings to customer work.
Voice + SMS → tickets and calls
WhatsApp Business
Workspace credentials
Turn inbound conversations and approved outbound templates into traceable customer activity.
WhatsApp → conversations and tickets
Customer bot API
Scoped API key
Embed support on any website and safely resolve customers, create tickets, and return record references.
Website request → customer + work
Signed webhooks
HTTPS endpoint
Send selected A3H events to your systems with HMAC signatures, delivery history, and retries.
A3H event → verified endpoint
Know whether every message was delivered.
Visible delivery
Provider IDs, failures, callbacks, and retry state stay on the A3H record.
Scoped identity
Connections belong to the workspace or user that is authorized to act.
Safe boundaries
Signed callbacks, HMAC, rate limits, and private-address blocking protect the edge.
Reversible control
Administrators can verify, disable, reconnect, or revoke tenant-level integrations.
Connect the channel. Keep the accountability.
Bring customer conversations and provider actions into one visible operating model.
Open A3H